Not at all. In fact, we encourage you to try a variety of treatments throughout your subscription. Saying that, if you find one you love, you can book it every month.

You can book any treatment up to the price limit within your chosen subscription level, so either £45, £65 or £95. If you would like to book a longer treatment, you simply pay the  difference. 

For example on the Classic Plan you receive
1 x 60 minute treatment a month for a subscription fee of £50.

If you wanted to book a longer treatment one month, you would pay the full price difference.

for example: If the 90 minute treatment costs £95 you would minus the £65 from your Classic Plan allowance and pay the £30 difference. So in total for your 90 minute treatment in this scenario would cost you £80. 

Not at all. You can book at a time that suits you, and let's face it, you may not be available at the same time each month. Saying that, if you would like a regular slot on the same date and time, simply make sure you book early. 

Regular dates and times cannot be guaranteed.

Whilst we encourage you to ensure you can make the appointment you first book, we understand that life happens! As long as there is availability you can change your appointment. 

If you know you can only make a certain day and time, you can contact Gilly to ensure you get your regular slot each month. This option is available on a first come first served basis. To avoid disappointment it pays to be organised. 

Before you sign up to the Happy Balance Club consider what days and times you can make. If you have limited availability, we recommend you book all six appointments in with Gilly at the beginning of your 6 month subscription. 

This is a great idea! Yes, you can book all your appointments at the beginning of your subscription as long as you know you can make the appointments you book, otherwise it is recommended you book one or two months in advance. 

If you are on the Indulgent 90 minute treatment plan and want to book a 45 or 60 minute treatment, you can choose how you would like to top up your time with any other service offered to take your appointment duration to 90 minutes. The top up treatment must be taken in your 90 minute monthly appointment. You cannot book two separate appointments to make up your 90 minutes.

No. You must book and have your treatment each month. 

To get the discounted rates, you are signing up to a 6 month subscription. You can cancel at the end of your 6 months.

If payment fails anytime within your 6 month subscription, you will be contacted and prompted to make payment. If after this payment is still not received, no treatment at the discounted rate will be given. And you will be removed from the plan. You can still have your favourite treatment at the standard price. Simply book online as usual.