Chatty Flamingo; ("we", “our”, “us”) are committed to protecting and respecting your privacy.   Any information you provide will remain with us and under no circumstances will it be sold or rented to a third party.

This policy explains how we might collect any personal data from you and how we will process it.

Should you wish to contact our data controller, who is registered with ICO with any queries you can do so via email or writing to The Data Controller Gillian Hughes at Unit 3d Castledown Business Park, Ludgershall, SP11 9FA

Information we may collect from you

We will only collect information about you that we need to in order to provide you with a  service or enquiry. We have to hold the details of the people who have requested the service in order to provide it. However, we only use these details to provide the service the person has requested and for other closely related purposes. We collect a variety of information depending on which service you are using.

The information you give us may include your name, address, e-mail address and phone number, organisation and payment details.

We also collect personal information about your interactions and transactions with us, including any actions through monitoring and recording any contact we have with you by telephone, email or online for purposes including security, dispute resolution and training.

We may collect and process the following data about you:

How we use your information:

We use information held about you in the following ways:

Where we store your personal data

Access Control:

Our business office has a layer of physical security which includes key locks.  Our computers are all password protected. Each user has their own username and uses strong passwords.  Should a member of staff leave the organisation or is absent for long period there access to our systems is cancelled.  Our network files are all synced to the Google Cloud to enable our employees to also access them remotely. This is protected by a 2 step verification process and all remote computers are also password protected.

All equipment used has antivirus regularly scanning the network to prevent and detect threats. There is security built into the operating system preventing outside access, and all major security patches are tested and applied within 2 weeks of release.

Access to personal information

Chatty Flamingo tries to be as open as it can be in terms of giving people access to their personal information. You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.  The Data Controller, Chatty Flamingo, Unit 3d, Castledown Business Park, Ludgershall, SP11 9FA

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated April 2018